In general, our calculation for Chinese and Japanese is 1 word per 1.2 characters.
The automatic word counting tool on the project wizard may not work as well for character-based languages as it does for European languages.
You can adjust the word count manually if needed in step 4 of the Project Wizard.
If you need help calculating the correct number of words, please email your document to firstname.lastname@example.org, and we will be happy to assist.
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