Profile
- How to change text direction from Left to Right and vice versa
- Two-factor authentication
- How do I change the name used on my account?
- How do I get BLEND API keys?
- How can I update my billing information?
- Can I save my own project notes for future projects?
Manage your project
- How do I submit a new project?
- What does expert translation mean?
- What happens after I pay?
- How long will my translation take?
- What is the countdown timer on the project page?
- I only need part of my document translated. What should I do?
Files and Word Count
- Which file types do you support?
- Can I download translated files from multiple projects all at once?
- Where can I see my project's word count?
- How can I share large files with you?
- How is the word count calculated for Asian languages like Chinese, Japanese?
- Will I be charged for words and phrases that are repeated through my file?
Translation Quality
- Tips for getting a quality translation
- Are your translations certified?
- Who does the translation work?
- How do I know I’m getting a quality translation?
- Can I request a translator with specific subject matter expertise?
- What if I'm not satisfied with the results?