Usually, they start during the business hours in the country in which the translator lives. As all of our translators are native speakers of their target language, most of our French translators live in France, etc. etc.). Hence, translation start times can be slightly delayed depending on the local time in the target language country.
Other possible reasons for delay include:
If your translation project is delayed, please contact our Customer Support Team (firstname.lastname@example.org) and we will make sure a translator starts working ASAP.
- Incorrect subject matter category selected (General business was selected for a legal or medical text).
If your translation project is delayed, please contact our Customer Support Team (email@example.com) and we will look into the matter ASAP.