For any incorrect charges, please submit a support ticket with the below information. This will help us locate the charges in question:   

• Your BLEND profile ID or the email address used to register.
• Transaction ID.
• Date and the amount of the transaction.
• If PayPal was used, the PayPal email address.

Once we confirm the error, you can: 

1) Leave the credited amount on your BLEND account and apply it towards a future project. 

2) Request a refund back to your credit card/PayPal account. To receive a refund, please specify this option in your initial support request.