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  • I opened a Translation+Editing project. When will the editing start?
  • I received my translation. Why isn’t the project marked as ‘Completed’ on my projects list?
  • I need to receive my translated files via standard mail. Can you send me files through using “snail mail”?
  • I need more material translated than what I indicated in my original project. What should I do?
  • What if my exclusive translator isn’t available for my project?
  • Can project notifications be sent to more than one email address?
  • Can the translated file(s) be sent to multiple emails?
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