Translation volume parameter is the number of words you've translated within a current cycle. After each cycle (30 days), the volume parameter is reset to 0 automatically.

To reach the next level, you should meet the volume target or the Projects delivered parameter. Try to accept as many projects as you can to increase this parameter. If the volume or the projects delivered parameters are the only parameters that are not met, you will not lose a level.

The goal to the next level is different for each level and it also depends on a specific language pair. Languages with a low workflow have a lower target. 

Words are added to your dashboard after the project turns to the Completed status.

Projects with special metrics are counted as follows:

• Transcription project - 1 minute = 200 words;
• KYC project - 1 document = 40 words;
• Resume and Certificate project - 1 page = 200 words;
• Title project - 1 title = 20 words.